Dedicated Customer Service Division
Silicon Solar Inc believes that its customers are the soul of their company and that properly educating as many people as possible about the advantages of solar energy is the best way to carry the industry onward and upward. The company understands that payback periods, incentives, annual and monthly savings, and solar technology can be difficult to understand. That is why Silicon Solar has enlisted a team of solar product specialists to assist new and existing customers in understanding solar energy, and making an informed decision on what solar technology will be most beneficial for their needs and budget.
Solar energy can be a tricky subject to really understand. The science of the field alone is deep and intensive, let alone any of the economic impacts that the products will have on the economy as a whole, but more importantly, on the individual purchaser’s life specifically.
For this reason Silicon Solar Inc has opened its doors, phone lines and website to anyone who has been thinking about a solar system but is confused about all the talk about payback periods, incentives, initial costs, monthly and annual savings, grid-tie and off-grid, etc.
Silicon Solar Inc President and Founder, Adam Farrell, a student at Cornell University, says “we know how tricky solar energy and the cost-benefits of the technology can be to follow and understand. Industry specialists can spend years studying the solar industry just to get a grasp on the available technology and what it means for the average consumer. That is why we have hired a team of product specialists in the solar industry that are available to answer all of our customer’s questions about solar energy, available technology, and the economics of deciding to go with a solar system.”
The product specialists at Silicon Solar do are as knowledgeable in their market as anyone else, and are always available to answer any questions that customers may have. This team has studied that solar energy field extensively, learning the basic and advanced principles of solar technology, what technology is available today, what assistance is available today to make solar energy even more affordably, and how best to apply all of these factors to everyday life to help their customers find the solar solution that meets their needs and fits within their budgets.
Matthew Farrell, Vice President of Silicon Solar, is excited about the team of product specialists and what they offer the customers, the company, and the industry. He says, “This is a smart group of people who really know the solar field, and the products that they specialize in. We have specialists that cover everything from solar cells and panels to garden lights and fountains, and from solar hot water heating systems to cabin, RV, and grid-tie solar kits.”
Silicon Solar brought in the team to ensure that their customers received the best available advice, knowledge and support from the initial stages of deciding to go solar, all the way through the design and sales process to follow up support after the sale to ensure that the customer is getting the most out of their investment.
If you would like to speak to a Silicon Solar product specialist, visit the company website at www.siliconsolar.com, or give them a call at 800.653.8540. They are waiting to help you today.
