Shipping & Delivery

Shipping Policy

Our shipping policy is easy. Orders under $200 ship in the continental USA for $9.99. For international shipping, please see our international shipping options below.

Free Shipping

  • All non-freight orders over $200 ship for free by FedEx unless indicated on the specific product within the continental USA.
  • We ship over 10,000 solar energy packages per year from our Upstate New York facility.
  • All items are eligible for free pickup at our New York facility.
  • Processing Time: Please allow 2-3 days for order processing. Processing times may be longer due to COVID delays. If you have questions with your order, it’s easy to give us a call or send us a short live chat message about your order.
  • Delivery Time: Please allow 1-7 business days for FedEx ground shipments depending on your location. All orders are shipped from our New York facility.

Paid Shipping Options

The following items are not eligible for free shipping unless specifically indicated on the product listing. If you’re not sure, just give us a call or shoot us a message to confirm. The below items are required to be shipped by a freight carrier. In order order get the best rates, we need to check with the individual carriers for the best available rates at the time of shipment.

If you order online you’ll be contacted within 1-2 hours by one of our team members to confirm the shipping costs on your order. Your order won’t be processed until you confirm the address and shipping costs are acceptable. We make sure the buyer pays the actual freight cost to the shipping company for the lowest available price.

Items not eligible for free shipping: 

  • Solar hot water Evacuated Tubes or Collectors (includes replacement glass tubes)
  • Solar hot water Storage Tanks
  • Pre-packaged solar hot water kits
  • Complete PV Systems, included Off Grid & Grid Tied Kits
  • Solar Billboard Lighting Systems

International Shipping

For international shipping, please contact us for a shipping quotation. We provide FedEx international shipping for smaller packages. Silicon Solar offers a variety of international freight shipping options depending on your destination country.

Just contact us by phone, email or live chat to speak with our team.