Silicon Solar › Solar Panel Store Customer Service

Please read below to view our list of FAQ to help answer your most common questions and concerns regarding sales & customer service.

Silicon Solar Inc has designed a user-friendly website organized to exceed the needs of our customers. The purpose of our website is not to replace our customer service staff, but rather to enhance the response time and quality of service we are able to offer. After completing our support forms, our customers are assigned a unique support ticket which is monitored 24/7.

Quick Help Topics:

Customer Service Help Topics:

• Check the order status of your purchase.
• Where do I go to troubleshoot my product?
• Where do I go to return an item.
• What is your return policy?
• Shipping Policies
• Live Chat
• Silicon Solar Inc Reviews

Sales Help Topics

• I would like to place an order for a commercial or government contract
• I would like to place an order, what do I do?
• I am interested in visiting your facilities. Please call us at 607-563-7865 or drop by any of our offices listed below during normal operating hours.

Office Hours:

Silicon Solar Inc has offices located in both New York and Colorado to ensure that your questions may be answered during normal and extended business hours. If you would like to visit one of our facilities it is recommended that you call to schedule an appointment with a representative.

New York:

Silicon Solar Inc
2917 State HW 7
Bainbridge, NY 13733
8AM-5PM EST
1-(800)-786 0329

Silicon Solar Inc
Corporate Headquarters
56 Broome Corporate Parkway
Conklin, NY 13748
9AM-5:30PM EST
1-800-786-0329



Colorado

Silicon Solar Inc
7330 S. Alton Way Bldg. 12E
Centennial, CO 80112
Phone: 866-SUNMAXX
Hours of operation: 9AM-5PM PST