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Discover thousands of solar panels, battery chargers, hot water systems and consumer solar powered products for the avid do-it-yourself solar enthusiasts. Affordable solar power at your fingertips, shop direct and save today!

Solar Training Center

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Customer Service

Customer Service

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Customer Service

Silicon Solar is dedicated towards providing the industry's leading customer and technical support services. Our fully integrated customer support system enables you to keep in communication with your order or project in real time without having to wait through traditional customer support services.

In addition to our online services, we provide toll free technical and customer support during normal business hours from coast to coast. Our sales offices are located across the country to ensure that a solar specialist is there to assist you with your needs.

Customer Support Tools:

  • Toll-free support: 1.800.786.0329
  • Online Knowledgebase
  • Support Ticket System (24/7)
  • Live Chat:
  • Online Return Policy
  • Online Store Order Status
  • Dealer / Installer Portal (Coming soon)

Questions? Have us call you

Contact Silicon Solar

 

Learning Center

Solar education at your fingertips. Silicon Solar offers a complete selection of educational tools including an online database of sizing documents, installation guides and training seminars services. Get started with solar energy today!

Customer Service

Founded on innovation and driven by customer service, Silicon Solar offers a total quality management approach to customer service. Whether you are a corporate giant or an end-user homeowner, Silicon Solar's transparent communication systems ensure you meet your projects deadline.

  • Toll free, 830AM-7PM EST 1.800.786.0329
  • Four office locations nationwide
  • 24/7 Online Support Ticketing System
  • FAQ Product & Technical Troubleshooting database
  • Real time order tracking (for online customers)

Industry Partners

Industry Partners
  • Valued Customers
  • Yale University (Solar Panel Systems)
  • United States Army (Solar Sign Lighting)
  • Holloman Air Force Base (Solar Cells)
  • University of Buffalo (Solar Boat Team)
  • Texas A&M University (Solar Car Team)
  • Brookhaven National Laboratory (Small Solar Power systems)
  • Kennedy Space Center (Solar Lights & Educational Kits)
  • Arizona Housing District (10,000 watt solar panel array, solar lights)
  • U.S. Environmental Protection Agency (Solar Lights)
  • Cornell University (Small 40 Watt Charging System)
  • Landscape Maintenance Services (Solar Sign Lighting)
  • Sidney High School (Solar Hot Water Systems)
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